073 November - December - 1997

Issue Number:

Issue Months:

November - December

Issue Year:

1 997

Issue's Articles

Title	Issue	Date
LETTERS: Co-op Democracy, Co-op Discounts BY Dave Gutknecht [Several readers responded to the previous editorial on co-op purpose, which quoted from a column by Russ Notar. Following those letters and a response are a separate letter and	073 November - December - 1997	March 20, 2005
Building a Customer Service System BY Marilyn Scholl The key to exceptional services lies in building relationships, and in the quality of relationships, with customers and with employees.	073 November - December - 1997	January 9, 2004